National Guard Family Programs of Massachusetts

To establish and facilitate ongoing communication, involvement, support and recognition between Guard families and the Guard in a partnership that promotes the best in both.

Family/Guard Partnerships

The Family Program strengthens the partnership between the Guard and Guard families. The Family Program depends on volunteers. Being involved is an excellent way to educate and support families. Your participation is vital in achieving our Family Readiness Goal.


The Family Program keeps families informed. The Guard’s Family Program notifies family members about various benefits, entitlements and special services available to Guard members and their families during times of deployment and non-deployment.


The Family Program offers an opportunity for Guard family members to interact and network with other families. Our goal is to become a guard community.

Family Assistance Center (FAC) Mission

The primary mission of any FAC is to provide information and referral to military family members.

Family Assistance Center (FAC) Purpose

• Information and Referral
• Information and assistance for ID Cards/DEERS
• Assistance and information on TRICARE issues
• Referral conduit for financial assistance both
• local, state, and federal
• Legal information and assistance
• Social and emotional support and information

The Massachusetts National Guard Family Program Office has established regional Family Assistance Centers (FACs) to support Guard families specifically during times of deployment and separation. The centers are available to support deployed Guard/Reserve and active component family members. Family Assistance Centers serve as the point of contact for help with any type of problem you or your family may have. Trained family program staff is available to assist you in solving your problems or direct you to the appropriate program or agency.

The FACs can provide:

• Financial Emergency Assistance
• Information, Referral and Follow Up
• Identification Cards and DEERS Enrollment Information
• Chaplain Assistance
• Medical Referrals
• Legal Assistance
• Social Services
• Family Readiness Groups

The following sites are currently operational:


Taunton Armory:

Taunton , MA 02780
508-822-8024   Fax# 508-823-0892

Springfield Armory:

Springfield , MA 01109
339-202-5594  Fax# 508-233-7955

Worcester Armory:

Worcester , MA 01605
339-202-4398 Fax# 508-753-3165

Wellesley Armory:

Wellesley , MA 02481
339-202-4811  Fax# 339-202-4898

JFHQ - Hanscom:

Hanscom AFB, MA  01731
339-202-3147  Fax# 339-202-0008

104th Fighter Wing

104th FW Family Program Office
Barnes Air National Guard Base
Westfield, MA 01085
413-568-9151 ext# 6981183 Fax# 413-572-1515

102nd Fighter Wing

102nd FW Family Program Office
Otis Air National Guard Base
Otis ANG Base , MA 02542-1330
508-968-4855 Fax# 508-968-4846


Family Readiness Group (FRG)


The primary mission of an FRG is to assist commanders in maintaining readiness for the service members, families and communities by promoting self-sufficiency, resiliency, and stability during peace and war time. The FRG Program is overseen by the Family Readiness Support Assistant (FRSA) team.

Senior FRSA – 339-202-5592

Region #1 FRSA – 339-202-5291
Rehoboth, MA  02769

Region #2 FRSA – 339-202-4808
Wellesley, MA  02481

Region #3 FRSA – 339-202-5593
Springfield, MA  01109


Family Readiness Group (FRG) Purpose

• Empower families to become more knowledgeable and self-reliant
• Welcoming organization (for new or incoming families)
• A self-help, referral organization
• Promote more efficient use of community resources
• A source of social support and group activities
• Help family members develop a positive attitude toward themselves, the unit, the deployment and the military
• Unit families dedicated to achieving social and military goals

A Family Readiness Group (FRG) is a fully sanctioned organization comprised of military service family members and friends devoted to enhancing the quality of life for all Guard members, their families, and the communities in which they live.


• Families
• Service Members
• Command
• Community


• Promote Family Readiness
• Identify Family Issues and Concerns
• Establish Line of Communication


• Telephone Tree
• Newsletter
• Training
• Family Socials
• Youth Events
• Community Awareness
• Family Sponsorship
• Recognition

The Family Program Office has established three handbooks as resources to assist units/wings with their respective FRG. The Charter Handbook provides information and instruction on organizing an FRG. The Family Readiness Group Handbook and the Treasurer’s Handbook provide guidelines for fundraising activities and the treasurer’s responsibilities.

The Family Program Network offers Family Readiness Group Leadership Training to its key volunteers.  The training is mandatory for Charter volunteers, and key volunteers are encouraged to attend.  Application for reimbursement for child care will be available. Take advantage of this opportunity to network with other volunteers and to learn the mechanics of organizing an effective Family Readiness Group for your unit.

The training program will include:

• Massachusetts National Guard
• State Family Program Network
• Youth Programs
• Family Readiness Groups
• Money Matters

For upcoming training dates, locations and to register, please contact the FRG Coordinator at 508-233-7230.


Guard Family Team Building (GFTB)

• The GFTB Program is designed for everyone: Service members, spouses, parents, children, retirees, civilian employees, and interested community members. It helps the Guard “family” by teaching all aspects of life associated with the military, specifically the National Guard.

• The experience and success of the Army Family Team Building (AFTB) provided a model upon which to build a distinct Guard-focused program.

GFTB Overview

• Guard Family Team Building is a specifically designed education and training program for and about the National Guard community.
• Program modules cover a wide variety of topics most often requested by families and National Guard leadership. It is modeled on the successful “ Army Family Team Building ” program and still tied to it through funding and guidance from the Department of the Army. However, GFTB has been specifically developed to educate and empower those within the National Guard Community.
• Provides training for volunteers to be instructors at the local level
• Provides instruction by various means to all families
• Is an ongoing and progressive program meeting the needs of Guard families
• Provides peace of mind for the deployed Guard member by promoting family preparedness and self-reliance through training
• Is an inviting, exciting and enjoyable training experience

Program Goals

• Promote Family Readiness through programs designed to provide:
• Introduction to the National Guard
• Preparedness and Confidence Training
• Team Building
• Leadership Skills Training
• Problem-Solving Skills Training
• Networking Support? Deliver continuous and progressive programs to meet the needs of the Guard community
• Create an exciting and rewarding training experience
• Enhance Family Readiness of Guard members

The National Guard Quality of Life Family Action Plan is based on and modeled after the Army Family Action Plan Regulation, AR 608-47(20 October 2003). This process is designed to bring Guard issues both Air and Army and concerns from the field through the command to the national level. The Guard Family Action Plan (GFAP) directs actions to improve family programs, benefits, and entitlements for our National Guard families. These issues have a positive impact on quality of life, family readiness, and retention of a quality force. Many issues identified and presented at the national level have been addressed and if possible, resolved. This is a total force process.


The Guard Family Action Plan (GFAP) is a standardized management tool that is used to create an information loop between the National Guard community and leadership. This provides a means of monitoring the process of issue gathering, submission, dispersion, and resolution. Leadership uses the information, at their discretion, to improve standards of living and institute information and support programs that foster satisfied, informed, self-sufficient individuals.

We invite you to participate by sending comments, views and suggested improvements directly to Massachusetts National Guard Family Program, ATTN: Program Director, 14 Minuteman Lane, Wellesley, MA 02481.


• SFPD Identify/Select Issues impacting the entire National Guard Community
• Review Guard Family issues and concerns
• Prepare forms and forward to GFAP Program Specialist for review
• Prior to submittal insure proper issue criteria apply
• GFAP Program Specialist submits to NGB-FP for review and approval of issues
• The Chief, NGB-FP will forward accepted issues to the appropriate agency
• GFAP issues are monitored by NGB-FP for status changes
• Circulars and publications are published annually as issues progress

An Issue Submission Form is available for download here.

Financial Assistance

Financial Family Assistance

Deployments put a strain on many families’ budgets, but there are resources available to help Service members and their families who are experiencing financial hardships due to deployment.

The Office of the State Treasurer has a Homefront Financial Security Loan that is available for all members of the Massachusetts National Guard who have been called to active duty at home or abroad since September 11, 2001. The loan is limited to one application per borrower and the amount of the loan cannot exceed $10,000. The term of the loan is limited to the length of the call up, plus two years and the interest rate is 3%. For more information on this loan, and a list of lenders, contact the State Treasurer’s Office at (617)367-3900.

There are also other financial relief programs offered through the American Red Cross, USO, Salvation Army as well as other community service programs, but conditions do apply. Contact your Regional Family Assistance Center for more information.

Air Force Aid Society Fund

Air National Guard or Air Force Reserve personnel away from home station on extended active duty 15 days or more under Title 10 USC are eligible for emergency assistance when the emergency is incident to, or resulting from applicant's active duty tour.

For more information go to

EANGUS Foundation

The EANGUS We care for America Foundation, Inc. (WCFA) will offer an emergency grant (referred to here after as the “National Guard Soldier and Airmen Emergency Relief Fund”) to any member of the Army and Air National Guard (referred to as “eligible member”) who has experienced catastrophic financial hardship and personal property loss while serving as a member of the National Guard of the United States. The assistance will continue to be made available based on availability of funds. Membership in EANGUS is not required for eligibility in this program.

For more information go to

Friends of National Guard and Reservists Foundation

The Friends of National Guard and Reserve Families Foundation is here to help ease the burden of the financial strain deployment brings to Citizen Soldiers and their families. The foundation provides financial gifts to citizens of Massachusetts who are members of the National Guard as well as all other Reserve components who are suffering financial hardships due to activation or an extended military commitment.

For more information go to

Helmets to Hardhats

Helmets to Hardhats is a new national program that offers direct entry into apprenticeship programs within the construction industry to National Guard, Reserve and transitioning active duty members. It provides our members with quality career training and employment opportunities within the construction industry. For any of your soldiers who are deploying an apprenticeship can be waiting for them when they return home. This is a great benefit to any soldier that wears or has worn the uniform. Any soldier can register to use the site. For soldiers who are not interested in the union, there may be opportunities for referral to positions offered by agencies affiliated with the unions. It can even benefit spouses.

For more information go to

Red Cross Emergency Aid

The Red Cross works with the military aid societies (Army Emergency Relief, Navy Marine Corps Relief Society, Air Force Aid Society and the Coast Guard Mutual Assistance). This partnership helps to provide financial assistance for emergency travel that requires the presence of the service member or his or her family, burial of a loved one, or with assistance that cannot wait until the next business day (food, temporary lodging, urgent medical needs, or the minimum amount required to avoid eviction, utility shut off, etc.).

For more information go to or contact the Family Program Office

Salvation Army Fund

The Salvation Army is a worldwide organization committed to serving people, changing one life at a time. The Salvation Army works every day to make life better for countless people in your community. The Salvation Army helps all military families that are in need whether they are suffering financial hardship or in need of heating assistance. The military member does not have to be activated to qualify for help.

For more information on this program contact your local Family Assistance Center.

UnMet Needs Foundation

While our military troops are working to keep us out of harm's way, the Unmet Needs Program is attempting to do the same for their families. Thousands of families across the nation are facing financial challenges while a spouse is deployed. The Unmet Needs Program was created to extend a hand.

For more information go to VFW Unmet Needs Program Application Form

USA Cares

USA Cares is a "Hand Up and not a Hand Out" to our military servicemen and women and their families. The primary intention of the donated funds is to assist families in quality of life issues. Our most important objective is to be there for those immediate issues that require a quick turn around, like food on the table, or other quality of life issues.

For more information go to

USO New England

USO of New England is not a government agency. We are a non-profit 501(c) 3 organization supported by private citizens and corporations. The USO of New England delivers programs and services to men and women called to duty for the War on Terrorism. Through public support we provide FAMILY ASSISTANCE (emergency assistance to active duty military families). The USO of New England is a last resort type of assistance for families that have exhausted other alternative ways of support.

For more information on this program contact your local Family Assistance Center .

Weber Foundation

The Weber Foundation’s Helping Hands for Hero’s and Freedom Fund is set up to benefit those courageous veterans and their families who have been adversely affected by the war on terrorism. We want to show our veterans that we honor and appreciate their courageous service to our Country and want them to know they are not forgotten; we are there to help make their life and the life of their families as normal as possible during their deployment and upon their return.

For more information go to

If you are aware of any other local Financial Assistance Support websites, please contact the Family Program Office at 888-301-3103, ext 7221

Family Program Office Staff

The Family Program Office is available to meet your needs and those of your family. There isn’t a problem, situation, or concern that cannot be addressed by this office. You are promised complete confidentiality and professional service in a timely manner. We can be reached at the address and telephone numbers below:


Massachusetts National Guard

Family Program Office

14 Minuteman Lane
Wellesley, MA 02481
Telephone: 339-202-4800
Fax: 339-202-4898

E-mail: This email address is being protected from spambots. You need JavaScript enabled to view it.

Our business hours are:
Monday through Friday — 7 a.m. to 5 p.m.
Saturday and Sunday and after duty hours

   a) Leave a message at 339-202-4800

Rand Veterans Support Tool Website

This interactive tool features data and information about state-level programs collected in support of a study of the needs and wellbeing of Massachusetts Veterans and national Guard members.  With multiple options to customize the visualizations and export the data, the tool promotes an understanding of the unique needs of these populations, helping to inform investments in initiatives that target unmet needs and guide efforts to remedy barriers to accessing available support services and resources.

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